Quality Control Manager Job at ThermTech - Heat Treating Specialists, Waukesha, WI

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  • ThermTech - Heat Treating Specialists
  • Waukesha, WI

Job Description

We are committed to hiring top talent into our operations teams to deliver world-class services. We look for self-motivated and goal-oriented people eager to learn our trade and be a part of our growing team. We value individuals who are problem solvers, team workers and maintain a bright, positive attitude. If you like a fast-paced work environment to learn lifelong skills, we welcome your completed application.

Primary Location: 1511 Pearl Street, Waukesha, WI 53189

Position Hours: Primarily 6a - 2:30p; however, this position must ensure that quality control and assurance functions are maintained 24/7, potentially requiring on-call availability or coverage through shift work.

Position Wage: Salary ranges from $70,000 - $100,000.

Salaries are based on a number of factors, including the skills and experience of the candidate. It is common to be hired at the lower to middle end of a salary range and while it is possible to be hired at the higher end, it often requires unique circumstances, such as proven expertise.

Company Benefits:

  • Health and dental coverage
  • Short-term and long-term disability insurance
  • Employer matched 401(k)
  • Educational reimbursement
  • On-site health care, health coaching, psychiatric care, chiropractor, massage, amp; acupuncture services
  • 8 paid holidays
  • Paid Vacation which begins accruing from day 1

For more information, please visit our website:

Job Description:

Summary: The quality control manager is responsible for providing the business unit with support to manage periodic testing, non-conformance and concern management, perform management of change and retraining activities, communicate process creation and revisions at shift changes, assist in corrective action/preventative action administration, assist in auditing the business unit, create business unit specific weekly metric slides, and overall support appropriate documentation. The quality control manager makes quality a visible part of production’s day-to-day activities and ensures or verifies that the requirements of ThermTech’s quality management system are being met. There will be many opportunities for cross-training in quality and production duties where the knowledge will support this position and the option to assist in coverage of those duties where appropriate.

Job Duties and Responsibilities (Essential Functions):

Non-conformance and concern management
  • Review and update non-conformances and concerns daily
  • Propose systemic corrections to repeat issues
  • Manage customer communication of non-conforming product
  • Work directly with unit leadership to assist in non-conformance and concern resolution
  • Referee test suspect product
  • Compile and present unit quality control metrics
  • Facilitate communication between departments
  • Work with quality and production department members to ensure effective communication that facilitates continual improvement.
Management of change
  • Provide management of change presentations to shift changes
  • Administer management of change for quality system revisions
  • Ensure appropriate documentation of Management of Change Activities
Employee Training
  • Assist with development of training materials to support quality outcomes
  • Assist with training of new employees regarding quality practices
  • Provide retraining to business unit production personnel regarding quality practices
  • Learn tasks/skills specific to the business unit to be able to assist in training and continual improvement for those specific tasks/skills.
Process Development
  • Assist with writing and launching new processes.
  • Take feedback and propose changes to process development for new and existing processes
  • Present new or significantly revised processes at shift changes
  • Be able to write, implement, and revise work instructions.
Equipment Quality Support
  • Provide basic trouble shooting for hardness testers
  • Provide additional support for quality assurance as required and time permits
  • Participation in Weekly Maintenance Meeting
Assist with management and actualization of periodic testing programs
Assist with auditing of business unit functions

Minimum Requirements: All hires are contingent upon a 9-panel hair follicle drug test amp; background check.

  • Must be willing to work in non-climate controlled settings
  • Capable of lifting and carrying at least 25 pound objects through out shift
Education: High school diploma or equivalent required
Prefer Four year degree in one of the following or similar fields:
  • Metallurgical Engineering
  • Materials Engineering
  • Quality Engineering
  • Process Engineering
Experience: 3+ years experience in a quality role desired. Prefer experience with the following
  • Heat treating
  • Hardness testing
  • Quality system management
  • Quality control management
  • Continual Improvement
  • PPAP creation

Hard Skills:

  • Microsoft 365 proficiency
  • Minitab or other statistics software experience - Preferred
  • Bluestreak software proficiency - Preferred
  • Basic computer amp; mobile phone skills
  • Six sigma certification – Preferred
  • Basic math knowledge
  • English reading and writing proficiency
  • Bi-lingual Spanish speaking, reading, and writing skills desired


Soft Skills:

  • Safety amp; customer focused mindset
  • Critical amp; analytical thinker
  • Excellent written amp; verbal communication skills
  • Ability to comprehend amp; interpret technical specifications
  • Excellent time management
  • Attention to detail
  • Organized
  • Adaptability
  • Self-motivated
  • Able to work collaboratively with others
  • Servant Leadership

Job Tags

Holiday work, Temporary work, Shift work,

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