Express Service Advisor Job at Orland Toyota, Tinley Park, IL

UDlPMUJhYUVheDFULyswbktYeFQ2Nys3Tnc9PQ==
  • Orland Toyota
  • Tinley Park, IL

Job Description

The Express Service Advisor is responsible for providing excellent customer service. This individual presents a friendly, professional greeting to customers and helps identify, confirm and offer resolution to customer concerns. Serves as the communicator between customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Job Requirements

  • Greeting customers in a timely and friendly manner
  • Determining vehicle needs based on customer information, vehicle walk-around and multi-point inspection results
  • Using a consultative selling process to assist customers in planning for on-going required maintenance of their vehicle
  • Communicating with Technicians and Parts Associates to ensure timely completion of work.
  • Follow-up with customers and confirm completion time.
  • Producing repair orders for customers with full transparency including cost and time estimates
  • Personal and professional integrity
  • Setting and achieving targeted sales goals
  • Providing an exceptional customer experience to drive loyalty and encourage repeat and referral business
  • Accurately document repair, maintenance and warranty charges on repair orders per dealer specifications.
  • experience a plus
Qualifications
  • Some (6 months - 1 year) experience selling automotive service work in either a dealership, customer service, or high volume service center.
  • Possess high-energy with positive attitude.
  • Willing to work Saturdays.
  • 401(k) retirement program
  • Competitive pay with bonuses
  • Must have a valid Driver’s License
  • Possess high-energy with positive attitude
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Tags

Full time, Local area, Saturday,

Similar Jobs

Get It - Marketing

Licensed Insurance Sales - State Farm exp - Remote Job at Get It - Marketing

Remote Opportunity for a Licensed Insurance Representative Are you passionate about helping others and achieving success as part of...  ...the team Who We're Looking For: Previous experience with State Farm is a must for remote roles; in-house opportunities are... 

Sharp HealthCare

PTA I - Full-time- Grossmont Job at Sharp HealthCare

 ...Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association; California Physical Therapy Assistant (PTA) - CA Physical Therapy Board**Hours** **:****Shift Start Time:**8 AM**Shift End Time:**4:30 PM**AWS Hours Requirement:**8/40 -... 

Aiken Regional Medical Centers

RN - Endoscopy Part-time Job at Aiken Regional Medical Centers

Responsibilities RN - Endoscopy Part-time(16 to 20 hours per week) *Must be willing to take on-call* Aiken Regional Medical Centers, located in Aiken, South Carolina, is a 273-bed acute care facility providing top quality and safe healthcare to the residents of Aiken and... 

Taylor Corporation

Technical SEO Lead Job at Taylor Corporation

Technical SEO Lead Location Florida : Let Us Power Your Potential Taylor Corporation is a dynamic, diversified company with big plans for the future and your career. We power our employees' potential and strive to create opportunity and security for every member of the... 

Long John Silver's

Area Manager Job at Long John Silver's

 ...Area Supervisor Level: Management Position Type: Full Time Salary Range: Starting at $70,000 Travel Road Warrior Job Categories: Restaurant - Food Service Area Supervisor Relocation help provided. The Area Supervisor provides overall Operations leadership...