Call Center Dispatcher Job at McCarthy Tire, Remote

Tk5LNkE2ZUZheGhTOCs4akozMVg2TGF5
  • McCarthy Tire
  • Remote

Job Description

McCarthy Tire Service Job Description JOB TITLE: Call Center Dispatcher JOB TYPE Full Time Overnight Shift: 12:00 AM - 8:00 AM, including weekends JOB SUMMARY We are seeking a reliable and detail-oriented Call Center Dispatcher to join our team. In this role, you will be responsible for handling inbound service calls, gathering essential information, dispatching service technicians, and ensuring timely follow-up on service requests. The ideal candidate will possess excellent communication skills, strong multitasking abilities, and a customer-first mindset. JOB DESCRIPTION AND RESPONSIBILITIES Answer inbound calls and assist customers with service needs Gather detailed information to determine the nature and urgency of each request Dispatch service technicians to breakdown locations in a timely and efficient manner Enter and maintain accurate information in the dispatch system Communicate necessary job details to field technicians, including order information, location details, and potential obstacles Follow up on open service calls and ensure proper closure Maintain professionalism and clear communication with both customers and internal teams EDUCATION & EXPERIENCE High School Equivalent REQUIREMENTS High Speed Internet Connection. (required for remote work) Personal Computer (Laptop/Desktop) with an additional monitor. Wired or wireless headset Schedule Flexibility is a must. Strong customer service and communication skills Basic computer literacy and consistent typing ability Excellent organizational skills and the ability to multitask under pressure Strong active listening skills and attention to detail. OTHER DUTIES/RESPONSIBILITIES Other duties can and will arise, and you should be prepared to take on these challenges openly. WORK AUTHORIZATION United States (Required) We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Job Tags

Full time, Local area, Night shift,

Similar Jobs

BOK Financial

Personal Banker I-Retail Job at BOK Financial

 ...Not Available Application Deadline: 07/31/2025 BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities,...  ...passionate about supporting our clients and each other. Join us as a Personal Banker I and kickstart your career with our industry-leading... 

Stratejic Relationships

Data Entry Clerk Job at Stratejic Relationships

Stratejic Relationships is looking for a detail-oriented Remote Data Entry Clerk to join our team. This position offers the flexibility of working remotely while ensuring the accuracy and efficiency of data management processes critical to our success. Key Responsibilities...

Symicor Group

Sr. Trust Officer - To $150K - Chicago, IL - Job # 3403b Job at Symicor Group

Sr. Trust Officer To $150K Chicago, IL Job # 3403bWho We AreThe Symicor Group is a boutique talent acquisition firm based in Lincolnshire, IL & Rockport, TX. Our nationally unique value proposition centers around providing the very best available banking and accounting... 

PwC

Managed Services - ADM Service Delivery - Senior Manager Job at PwC

**Specialty/Competency:** Managed Services**Industry/Sector:** Not Applicable**Time Type:** Full time**Travel Requirements:** Up to 60%At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation... 

Stellent IT LLC

Certified Platform Administrator (100% Remote) Job at Stellent IT LLC

 ...Certified Platform Administrator (100% Remote) Mode of Interview: Virtual Job Description: We are seeking a Certified Platform Administrator with a strong background in systems integration, automation, and platform management to support a portfolio of...