Job Description

**Why USAA?** At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. **The Opportunity** **USAA is seeking a highly motivated** **Business Applications** **Analyst I (Mid-Level) - RPA Developer for the Life Company's Process Engineering team.** This experienced RPA Developer is for a critical role for our operational automation initiatives and drive significant efficiency gains across the organization. This pivotal role offers the opportunity to architect, develop, and lead the implementation of cutting-edge RPA solutions that will transform our business processes, reduce manual effort, and unlock substantial benefits. As a champion of automation, you will not only design and build innovative robotic process automations but also lead a team of talented 3rd party contactor developers, ensuring the highest standards of quality and accelerating our automation roadmap. This is a chance to make a tangible impact on our organization, shaping the future of our operations, and becoming a recognized leader in driving innovation within our company. If you are passionate about leveraging technology to create transformative change and thrive in a dynamic, collaborative environment, we invite you to join us and help us build for the future. This role will provide proficient analytical, business, and technical knowledge related to specific business functions, processes, and applications/IT platforms. Works independently to create, implement and maintain application solutions to meet the needs of a business or organization. Proposes changes to business processes to better align to business need. We offer a flexible work environment that requires an individual to be **in the office 4 days per week.** This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL, or Plano, TX. Relocation assistance is **not** available for this position. **What you'll do:** + Evaluates business needs and reviews system requirements for accuracy; translates data between business users and technical developers. + Collaborates with internal stakeholders to understand business needs and opportunities specifically related to application/IT platform solutions. + Provides intermediate to complex analysis, supporting the planning and implementation of systems and upgrades, and process changes. + Participates in analyzing and documenting business requirements for application/IT platform and data systems, including testing and implementation of new systems or changes to current system as required to meet contractual needs and improve processes. + Reviews new or upgraded application functionality with business partners (including training) to help them prepare appropriate training and procedures updates for their teams. + Performs and may coordinate business and application/IT platform support; analyzes discrepancies and system failures. + Facilitates and performs resolution activities to minimize business impact and avoid future exposure; informs team leadership and business partners of business implications associated with those events and develops recommendations to mitigate future impact. + Maintains proficient understanding of business processes, supporting applications/IT platform, and strategic direction. + Collaborates and exchanges information with team members, stakeholders, and information services to ensure dependencies, risks, and opportunities are identified. + Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures **What you have:** + Bachelor's degree OR 4 years of related experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 8 years required without Bachelors degree) + 4 years of work experience in analyzing IT business processes, software application/IT platform design and/or IT documentation, with an understanding of application/IT platform data systems and operations processes. + Demonstrated understanding of application/IT platform administration and the software development life cycle, to include testing execution. + Experience in developing and maintaining documentation related to workflow and business requirements, as well as technical functionality of IT applications/IT platform. + Knowledge of risk & controls with experience identifying and fixing gaps, documenting controls and testing of those controls. + Proficient knowledge of Microsoft Office tools. + Successful completion of an analyst assessment may be required **What sets you apart:** + US military experience through military service or a military spouse/domestic partner + 4 or more years of hands-on experience developing and implementing RPA solutions using Automation Anywhere 360. + Experience with Flowable, Salesforce technologies and process mining tools. + Experience in leading the design, development, and implementation of RPA solutions to automate key business processes to include managing a team of 3rd party contractor developers, task assignments, ensuring code quality, adherence to development standards (SDLC, Agile), and timely project delivery + Proven strong analytical and problem-solving skills, with a focus on resilient code to spearhead the design, development, and implementation of robust and sustainable Robotic Process Automation (RPA) solutions. + Previous experience using excellent communication skills when cross collaborating with various business units to delivery RPA solutions. + Experience with automation of processes in financial services industries and highly regulated environments as well as management tools such as Jira. **Compensation range:** The salary range for this position is: **$81,890 - $147,390** **Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. **Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. _Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._ _USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._ **If you are an existing USAA employee, please use the internal career site in OneSource to apply.** **Please do not type your first and last name in all caps.** **_Find your purpose. Join our mission._** USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity. USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members. USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law. California applicants, please review our HR CCPA - Notice at Collection ( here. USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Job Tags

For contractors, Work experience placement, Work at office, Relocation package, Flexible hours,

Similar Jobs